Teacher Training 2024 Sesi III: Service Excellent di PAUDIH

Teacher Training 2024 LPI Hidayatullah dilaksanakan di unit masing-masing untuk meningkatkan kompetensi guru dalam berbagai aspek. Di PAUDIH, fokus pelatihan kali ini adalah tentang “Service Excellent”. Pelatihan ini dihadiri oleh seluruh tenaga pengajar PAUDIH dan dipandu oleh narasumber yang berpengalaman, Nurina, P.Si., M.Psi., yang biasa dipanggil Bu Ririn.

Topik: Service Excellent

Generasi Alfa dan Tantangannya

Bu Ririn memulai sesi dengan membahas karakteristik generasi Alfa. Menurut Bu Ririn, generasi Alfa lebih baik dan siap dalam menghadapi teknologi dibandingkan generasi Z, yang merupakan generasi peralihan teknologi. Namun, generasi Alfa memiliki kelemahan, yaitu kecenderungan untuk menginginkan segalanya secara instan. Bu Ririn menekankan bahwa “tidak ada usaha yang mengkhianati hasil” dan pentingnya menanamkan nilai kerja keras pada generasi ini.

Menciptakan Energi Positif

Bu Ririn menyatakan bahwa energi positif harus diciptakan, bukan hanya ditiru. Guru harus menjadi sumber energi positif bagi siswa mereka. Penampilan memainkan peran penting dalam menciptakan kesan positif. Oleh karena itu, menjaga kerapian dan kebersihan diri adalah kunci.

Penampilan sebagai Modal Utama Service Excellent

Penampilan yang rapi dan bersih adalah modal utama dalam memberikan layanan yang baik. Bu Ririn menekankan pentingnya menyetrika baju agar terlihat rapi dan menjaga kebersihan diri untuk menghindari bau badan. Penampilan yang baik adalah bagian dari service excellent yang mencakup seluruh aspek interaksi dengan siswa dan orang tua.

Sikap dan Penampilan dalam Service Excellent

Sebagai penyedia jasa, guru harus mampu melayani dengan senyum, sikap ramah, pakaian rapi, dan aroma tubuh yang wangi. Guru adalah pemimpin di kelas dan harus memiliki kemampuan persuasif untuk mengarahkan dan mempengaruhi pikiran siswa secara positif. Bu Ririn menekankan bahwa untuk menjadi berwibawa, seorang guru harus banyak mendengarkan, menyampaikan pesan dengan jelas, dan menggunakan artikulasi yang baik.

Baca juga:  Penguatan tahsin tilawah bersama trainer ahli: Komitmen memberikan pembelajaran mengaji berkualitas

Kesimpulan

Pelatihan Service Excellent di PAUDIH LPI Hidayatullah yang dibawakan oleh Bu Ririn memberikan wawasan penting bagi para guru tentang bagaimana meningkatkan kualitas pelayanan dalam pendidikan. Menghadapi generasi Alfa, guru harus siap dengan tantangan teknologi dan tetap menanamkan nilai-nilai usaha dan kerja keras. Dengan penampilan yang baik dan sikap yang positif, diharapkan para guru dapat memberikan pelayanan terbaik kepada siswa dan orang tua.

Teacher Training 2024 Sesi III: Service Excellent di PAUDIH

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